This 50 year old article will put a smile or two on your face as you read how similar today is for managers, director and leaders. Enjoy the read and let me know what you are doing to be totally accountable.

A couple of best practices are:

1. Always ask your direct report what do you suggest? When possible get two, possibly three options. Have direct report select best one that he or she will implement. Be fully supportive.

2. MBWA – now you can “Manage By Walking Around” with your own “how’s it going”. 😉

Mike Scott, Vistage speaker with over 1,000 workshops to his credit ( has his Three Gold Metal Habits:

1. Give & get agreed-on due dates and due times for completion of all delegated work

2. Repeat or paraphrase all verbal requests

3. Insist on results with no surprises

Never ask “why” when something is not done, instead ask in the following order:

– What are your next steps to get this done?

– When are you going to do that?

– Can I count on you for that?

Total accountability means doing what you said you would do, as you said you would do it, when you said you would do it – PERIOD!

Published by edstillman

I grew up in Carlsbad, north San Diego County, lost my dad as a teenager, went into the USAF for four years and hired on with 3M in 1969. Received my AA from Santa Barbara City College, BA and Masters from Redlands University and after 33 plus years, I retired from 3M in 2002. As I look back on my life, I have been creating myself and developing my skill sets to be a business coach and a Vistage Chair. I am president of SEOT, a "personal improvement" consulting firm spending most of my time working with Central Texas executives running small to medium size for-profit companies who are focusing on improving their profitability greater than their competition. My area of interest is assisting senior executives in creating a better balance between business commitments and personal relationships. I also facilatate three leadership labs each consisting of a dozen owners, presidents and CEOs. We meet monthly both in a group setting as well as in a 1-to-1 coaching session. Our focus is to sharpen each others' skills in becoming better leaders, making better decisions and taking ourselves and companies to that next level. Who are we? My members are experienced top executives who recognize that they don’t have all the answers and who actively seek the company of successful peers—both to give and receive insights and ideas. My members mine the 200 plus years of chief executive experience that comes together in our monthly meetings and members are eager to offer their own experience and insights in the process. As a group, we spend our time exploring topics members can't discuss anywhere else. My members have many other places where they can engage in idle, "cocktail party" chatter. Our mission is to provide the setting for discussing the "undiscussable." Where or who can you go to for confidential, honest feedback to assist you in minimizing your personal "Worry List"?