edstillman

Driving Top Line Revenue

One of the biggest challenges that I’m hearing from the CEOs that I work with is the need to drive top line revenue, especially in the current economic climate. The answer lies in one of two places–either drive more revenue from your existing customers, or go out and get new clients. The problem for mostContinue reading “Driving Top Line Revenue”

Are you focusing on your customer?

Tony Hsieh, CEO of Zappos first book Delivering Happiness is about creating a culture around Profits, Passion and Purpose. If you are the CEO of a small to mid size service company or a business owner of a regional or national “for profit” enterprise than this book is a must read.

Book Review: Getting Naked

Getting Naked by Patrick Lencioni is an easy and must read on customer loyalty with several key take-aways for a small to med size business owner or CEO. This book focuses on: