Most often it starts with an idea, than you chose a small group of people who have same or similar dreams as you. As a team, you…… Read more ““How Great Leaders Inspire Action” or Strategic Planning 101:”
Category: My perspective
How do your Customers rate your Customer Service?
A travel story that could have turned 100 plus tired and frustrated customers into a nightmare for Southwest Airlines. Blogging, emailing, 1-2-1’s throughout the week on how…… Read more “How do your Customers rate your Customer Service?”
Forward Facing Dashboards
Forward Facing Dashboards (FFD)… Start with measureable weekly activities according to Dan Barnett, CEO and Owner of The Primavera Company. His workshop on Make or Break Execution:… Read more "Forward Facing Dashboards"
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